Data Recovery after a mistake using the Windows 10 Media Creation Tool The Media Creation Tool allows you to create a Windows 10 installer onto a flash drive (or as a .ISO for DVD creation) so you can use it to install or reinstall Windows 10. Unfortunately if the wrong drive is selected during the … Read more
Apple Won’t Tell You How to Get Your iPhone’s Data Back Imagine you’re trip to the Adirondacks and you drop your phone in a lake, or you are at home and your phone ends up in the pool. All those photos and videos are lost. Your iPhone has become water damaged. You didn’t have a … Read more
Mixing Modular PSU Cables Can Kill Hard Drives Mixing Modular PSU Cables Can Kill Hard Drives or Solid State Drives (SSDs) requiring data recovery services to get the data back. Interchange a modular cable usually leads to frying a drive. I cover what a modular power supply is, why you shouldn’t mix cables, and the … Read more
MacBook Pro (Mid 2012 – Early 2013) 7+17 Pin Drive This case covers a MacBook Pro (Mid 2012 – Early 2013) 7+17 Pin Software Data Recovery for a customer who was located in Niskayuna, NY. He reached out for data recovery. This SSD used the Apple proprietary 7+17 Pin connector. The Generation 2A drives were manufactured by … Read more
macOS Big Sur is bricking the 2013 and 2014 Macbook Pro Many owners of 13-inch MacBook Pro late 2013 and mid-2014 are reporting the macOS Big Sur update is bricking their computers. Macrumors has a large the running and to date users have been reporting the issue since Thursday. Other sites like Reddit are reporting … Read more
Why are Home Users and Businesses are not going to Cloud Backups? Businesses have been slow to move to the cloud because of a lack of technical expertise, and they have concerns over data loss and compliance breaches. Home users often do not have cloud-based backups set up at all or correctly because of the … Read more
BST Accounting Firm in Albany Had A Data Breach Well, it happened. I received a letter, and shockingly another Albany-based business was most likely breached and customer’s data could have been accessed. If the recent attack on the Town of Colonie and the big attack on the City of Albany wasn’t enough. BST Accounting Firm … Read more
Windows 10’s Feb 2020 Update Could be Microsoft’s Biggest Mess-up KB4532693 is deleting files Windows 10’s seems to have endless blotches updates and Windows 10’s Feb 2020 update is no exception. The last one happened just last month. These failed updates impact home and business users who are unable to use their computers and even … Read more
Windows 7 Bug Prevents Users from Shutting Down or Rebooting Computers Users of Windows 7 have been getting a “You don’t have permission to shut down this computer.” error according to user reports. Tech forums including Bleeping computer and multiple Reddit threads (1,2,3) report the Windows 7 bug prevents users from shutting down or rebooting … Read more
Windows 10 update is causing boot failures Boot Failures A new Windows 10 update is causing boot failures. Windows 10 KB4528760, which is Microsoft’s important security, is failing to install for users and the bug now appears to be widespread. The installation issues are widespread with more than a hundred reports from registered users on … Read more