Submit a Data Recovery Case

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Street Address City State / Province / Region ZIP / Postal Code AfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos IslandsColombiaComorosCongoCongo, Democratic Republic of theCook IslandsCosta RicaCroatiaCubaCuraçaoCyprusCzechiaCôte d'IvoireDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEswatiniEthiopiaFalkland IslandsFaroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly SeeHondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorth MacedoniaNorthern Mariana IslandsNorwayOmanPakistanPalauPalestine, State ofPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarRomaniaRussian FederationRwandaRéunionSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint MartinSaint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint MaartenSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwedenSwitzerlandSyria Arab RepublicTaiwanTajikistanTanzania, the United Republic ofThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkmenistanTurks and Caicos IslandsTuvaluTürkiyeUS Minor Outlying IslandsUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVenezuelaViet NamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabweÅland Islands Country

What type of drive or media do you have?(Required)

Please choose one optionPC/Windows ComputerApple/Mac ComputerExternal Hard DriveInternal Hard DriveSSD or M.2 SSDSD or other Memory CardCell Phone (iPhone or Android)Flash DriveRAIDOther or Legacy Media (Virtual Machine, Zip Drives, Floppy, CD/DVD, Tape)

What are the most important files or folders to recover?(Required)

Were you using the drive on a PC or Apple/Mac?(Required)

Please choose one optionPC/WindowsApple/MacBothOther

Was the drive dropped, or does it have other damage(Required)

Please choose one optionNo.Yes,it was dropped.Yes, other physical damage.Other

Was the device dropped, broken, have water damage, or other damage(Required)

Please choose one optionNo.Yes.Other

Do you need time machine backups from this drive?(Required)

Please choose one optionYesNo

What type of phone is it?(Required)

Please choose one optioniPhoneAndroidOther

How many devices, drives, or pieces of media do you have?(Required)

Please choose one option12345+

What is the total capicity of the drive or media?(Required)

Please choose one option128GB or Less250GB/256GB, 320GB, 500GB/512GB, 640GB or 750GB1TB, 2TB, 3TB or 4TB6TB or 8TB10TB, 12TB, 14TB, 16TB or 18TB18TB or More

What is the total capicity of the 1st drive or media?(Required)

Please choose one option128GB or Less250GB/256GB, 320GB, 500GB/512GB, 640GB or 750GB1TB, 2TB, 3TB or 4TB6TB or 8TB10TB, 12TB, 14TB, 16TB or 18TB18TB or More

What is the total capicity of the 2nd drive or media?(Required)

Please choose one option128GB or Less250GB/256GB, 320GB, 500GB/512GB, 640GB or 750GB1TB, 2TB, 3TB or 4TB6TB or 8TB10TB, 12TB, 14TB, 16TB or 18TB18TB or More

What is the total capicity of the 3rd drive or media?(Required)

Please choose one option128GB or Less250GB/256GB, 320GB, 500GB/512GB, 640GB or 750GB1TB, 2TB, 3TB or 4TB6TB or 8TB10TB, 12TB, 14TB, 16TB or 18TB18TB or More

What is the total capicity of the 4th drive or media?(Required)

Please choose one option128GB or Less250GB/256GB, 320GB, 500GB/512GB, 640GB or 750GB1TB, 2TB, 3TB or 4TB6TB or 8TB10TB, 12TB, 14TB, 16TB or 18TB18TB or More

Consent(Required)

I agree to submit a data recovery case.

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